Lumina Safety Centre
THE LUMINA SAFETY CENTRE
Feel like yourself.
Feel safe being you.
Stay in control of your conversations, your plans and your next step.
Good company. On your terms.
01 / COMMUNITY GUIDELINES
Good people.
Clear boundaries.
Your comfort comes first. If someone pressures you, asks for money or ignores a no, you can stop replying, block them and report the concern.
Our community guidelinesWHEN A CONVERSATION CROSSES A LINE
You don’t owe
another reply.
Use Report and Block on their profile. You don’t need to confront them first.
How to report & blockCare at every step.
01
Your email and photos
A little clarity.
Email confirmation and photo review are different from an identity check.
02
Boundaries & consent
Your pace. Always.
You never owe anyone a reply, a meeting or personal information.
03
Report & block
Trust your instinct.
If something feels wrong, use the profile’s report or block options.
04
Meeting in person
Coffee. Somewhere public.
Choose a busy place, arrange your own transport and tell someone you trust.
02 / SAFETY TIPS
A little planning.
More peace of mind.
01
Pick a place with people.
Choose a busy café or a familiar public spot for your first meeting.
02
Let a friend in on the plan.
Share who, where and when with someone you trust. Agree on a check-in.
03
Have your own way home.
Arrange your own transport. Keep your home address private until you feel ready.
04
A charged phone. A little backup.
Charge before you go and keep a trusted contact easy to reach.
05
Keep money out of the match.
Don’t send money or financial details—even for an emergency, a visit or an investment.
06
You can call it a night.
Feeling uneasy is enough reason to leave. Ask venue staff or a friend for help.
03 / SAFETY & POLICY
Your story.
Your say.
Your city is enough to start a conversation; your address and private details can wait until trust grows. Our privacy policy explains how we handle your information, so you can choose what to share.
Explore your privacy04 / SAFETY & REPORTING
Something’s off?
Take your next step.
Block to stop contact. Report to raise a concern for review.
01
Stop the contact.
Open their profile and choose Block to stop contact through that account.
02
Tell us what happened.
Choose Report on the profile. Select the concern and explain what happened and when.
03
Can’t reach the profile?
Visit account help, or use Emergency Resources for specialist support.
05 / ACCOUNT SECURITY
A little care.
Just for your account.
Three small habits help keep your account yours.
Make this password yours.
Use a long, unique password. A password manager can remember it for you.
Leave shared devices signed out.
Sign out when you’re done, and avoid saving your login on shared devices.
An unfamiliar sign-in? Act early.
Reset your password, secure your email and check your profile for changes.
Support, when you need it.
Local services in Kenya and around the world.